Resolve a Communication Problem with a Team You Supervise
Not what you're looking for?
Two members of a work team you supervise come from Arabic-speaking countries. A third (non-Arabic-speaking) team member complains to you that during meetings these two often speak with each other in Arabic, denying the rest of the team what might be important information. In addition, this employee says, they both have heavy accents, making their English difficult to understand.
What could you do to resolve this communication problem, given the time and resource limitations nearly all organizations have? Hiring an interpreter, for instance, would be out of the question, given your current budget situation.
Purchase this Solution
Solution Summary
This solution discusses various solutions that can be used in order to increase team productivity. Language barriers are a common problem in the team setting. Specific elements are suggested that do not include using a foreign language interpreter, as it is outside of the team's budget.
Solution Preview
We need to consider the different ways that communication can be used in the work setting. Spoken language is only one facet of communication. The first action that should be taken is to eliminate the two team members from speaking in a foreign language with each other. This is creating hostility among the team members, which is compounding the problems that are already present. We have the issue of their English. If ...
Purchase this Solution
Free BrainMass Quizzes
Basic Social Media Concepts
The quiz will test your knowledge on basic social media concepts.
Managing the Older Worker
This quiz will let you know some of the basics of dealing with older workers. This is increasingly important for managers and human resource workers as many countries are facing an increase in older people in the workforce
Marketing Research and Forecasting
The following quiz will assess your ability to identify steps in the marketing research process. Understanding this information will provide fundamental knowledge related to marketing research.
Motivation
This tests some key elements of major motivation theories.
Transformational Leadership
This quiz covers the topic of transformational leadership. Specifically, this quiz covers the theories proposed by James MacGregor Burns and Bernard Bass. Students familiar with transformational leadership should easily be able to answer the questions detailed below.