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Improving Employee's Job Satisfaction and Engaging Management

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• Examine the role of job satisfaction and its influence on retention at a casino. Provide recommendations for improving job satisfaction of the employees and how that can play a part in successfully improving retention

• Discuss counterproductive employee behavior that would occur in a casino. What suggestions would you make to reduce the counterproductive behavior and increase productive employee behavior

*600 words for 6 credits
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Solution Summary

In the casino management, employee satisfaction is key to retaining employees and increasing customer satisfaction. A review of several steps to improve employee retention and employee productivity.

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Casino Management

Examine the role of job satisfaction and its influence on retention at a casino. Provide recommendations for improving job satisfaction of the employees and how that can play a part in successfully improving retention
At a casino as in any other job, an employee's job satisfaction plays an influential role in retention. When employees are not happy with their job, they will leave their job. A low percentage of employee retention will increase the costs to run the casino, because the casino will have to obtain new employees. The casino will need to spend money to attract new hires. The applicants will need to be screened through testing, interviews and background checks. Once the new hires are onboard, the casino will need to train, create employee records and potentially pay a bonus.

A casino needs to improve job satisfaction based on the following recommendations. (1.) The casino needs to create a training program that thoroughly trains the employees. As part of the training program, (1.) the new hires will have to pass a test to ensure that they have retained the knowledge, (2.) the new hire will have to ...

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