2. How does the design of an online bookstore's web site facilitate the user's effort to locate a particular product? (You may navigate through popular sites such as amazon.com or barnesandnobles.com for identifying the features that support the user in locating a particular item)
3. What is the "Open Source" business model? How does the company Red Hat (http://www.redhat.com) make money?
The types of features that help customers find the products they are looking for online.