Good Customer Relations: T&F sells CAD/CAM software

Scenario: The T&F Company sells CAD/CAM software applications to architectural and engineering firms in the United States through value-added resellers. The company has loyal customers, and is growing steadily. Recently, the growth rate has dropped. The Sales and Marketing Director believes if they don't adapt their business ...continues

Provide examples for customized business software as opposed to off-the-shelf

Can you provide two examples where customization of business software would make more sense than purchasing an off-the-shelf product? What are the benefits? What added costs are involved with creating and maintaining customized software?

What are the most important advancements in personal computing hardware?

What are the most important advancements in personal computing hardware? How have advancements in PC capabilities allowed information systems to improve?

Enterprise with IT: Difference in Strategies between Netflix & Blockbuster

Details: Senior management is intrigued with the possibility of an increase in business and customer interaction from an upgraded website, but is still a little hesitant to make any major changes. You feel strongly that while there are some risks, it's essential for T&F to fully commit to e-business. You gather your IT team ...continues

Usefulness of hit counters and measuring effectiveness of branding on the Internet

The discussion of hit counters states that they have limited usefulness in evaluating site effectiveness. Do you agree or disagree? Why? What kinds of variables are needed to measure the effectiveness of branding efforts on the Internet? Where are these measures obtained? Please include references, if used.

Costs and savings of a videoconferencing system for six company locations

I have been hired as a telecommunications consultant to help an organiztion assess the benefits and potential cost savings associated with installing videoconferencing systems at each of the firms's six locations. I have determined that the cost to establish each video conference facitlity is $60,000 and that each facility will ...continues

Strategic Analysis and Selection of Information Systems

I am conducting research on Strategic Analysis and Selection of Information Systems using the attached two articles and need assistance in identifying the relationship between business strategy and IT strategy, identifying possible problems (if any) with strategy formulation, strategy implementation and/or problems with strategi ...continues

Strategic Analysis and Selection of Information Systems: Edutech, Charles River

In addition to the firm from this website: http://www.edutech-int.com/s_info_system_planning_selection.html I used Charles River Advisors web site: http://www.charlesriveradvisors.com/ to compare and contrast the services provided by these different firms. Based on these two different web sites, I need to know exactly how t ...continues

Recommend one three hardware configurations for each scenario

1. Recommend one of the three hardware configurations described in the following table for each of the scenarios listed. Assume that all of the hardware configurations cost the same. Explain your choices. Features Computer Configuration ...continues

Explain the choice of media device: magnetic tapes, hard disks, CD-R, or Flash drives

Assume you can choose among magnetic tapes, magnetic hard disks, recordable optical discs (CD-R: write once, read many), and flash memory USB drives. Consider each scenario independently of the others. For each of the following purposes, explain which one of the media you would choose and why. Start by saying which medium you ha ...continues