Statistics Homework Solutions
Problem
#157760

There are four auto body shops in a community and all claim to promptly serve customers.

There are four auto body shops in a community and all claim to promptly serve customers.
To check if there is any difference in service, customers are randomly selected from each
repair shop and their waiting times in days are recorded. The output from a statistical software
package is:
Summary
Groups Count    Sum      Average      Variance
Body Shop A 3   15.4     5.133333     0.323333
Body Shop B 4     32            8              1.433333
Body Shop C 5   25.2      5.04                0.748
Body Shop D 4   25.9     6.475          0.595833
ANOVA
Source of Variation          SS         df     MS               F                   p-value
Between Groups              23.3732  13   7.791069   9.612506            0.001632
Within Groups                9.726167  12                                               0.810514
Total                              33.09938    15
Is there evidence to suggest a difference in the mean waiting times at the four body shops?
Use the .05 significance level.


Solution Summary

The solution contains detailed explanation of testing hypotheses based on an output from a statistical software package.

Solution
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