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Discussing Employment Law

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Pretend you are the HR Manager of a large retail department store. An individual who is deaf and mute applies for the position of retail salesperson in the Women's Apparel department. The applicant is equally qualified in terms of experience as the other applicants who have applied for the position. Will you hire the deaf and mute individual?

Respond to the question by discussing essential and non-essential functions of a retail salesperson job.

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The solution discusses employment laws for HR manager of a large retailer.

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A retail salesperson has to perform various essential and non-essential functions, such as having the ability to process orders by operating the software and generating bills, strong customer service skills to handle customer queries and provide items as per customer's needs, strong knowledge about ...

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Sandeep Bardia, MBA
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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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