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Analyze fast food drive-through window: What are the arrival rate and the service rate?

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A local fast-food restaurant wants to analyze its drive-through window. At this time, the only information known is the average number of customers in the system (4.00) and the average time a customer spends in the restaurant (1.176 minutes). What are the arrival rate and the service rate?

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Solution Summary

This solution helps with a business management problem. It helps calculate arrival rate and service rate.

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A local fast-food restaurant wants to analyze its drive-through window. At this time, the only information known is the average number of customers in the system (4.00) and the average time a customer spends in the restaurant (1.176 ...

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