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Integrated organisation

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Explain how new additional services can be seamlessly integrated into a service business organization and the possibilities of outsourcing or offshoring work globally.

Include in this explanation, the connection to the operations strategy framework (business direction, offerings, resources, discriminators, competitive analysis, performance, customer needs, and operational metrics)

and

An example of a company or situation similar to service and quality issues that has added and integrated additional service offerings through the use of outsourcing or offshoring and the impact of this approach

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Solution Summary

The response addresses the queries posted in 1137 words with references.

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The response addresses the queries posted in 1137 words with references.

In this section, main description is about integrated business which is being followed nowadays in most of the organization. The possibilities of outsourcing or off-shoring work globally have included. The connection to the operations strategy framework which includes Offerings, Resources etc. These all are also explained in an appropriate manner.

It is significant to note that new additional services can be seemingly integrated into a service business organization. These new additional services add quality into a service business organization. These services are based on standardized service contract, service abstraction, service usability, service statelessness, service compensability, service normalization, service relevance, service location transparency, service optimization, etc (Business Directions Online, 2011).

The possibilities of outsourcing or off-shoring work globally:

It is noteworthy that outsourcing or off-shoring work globally in most of the companies. Therefore, companies are utilizing this outsourcing or off-shoring phenomenon, so that they can grow in a better manner. Expansion of the company also becomes possible due to outsourcing of its process with the help of other companies and retailers. Instances can be given of various companies, which are associated with telecom industry (Motorola) and information technology industry (Accenture, IBM, etc.) (Business Directions Online, 2011).

The connection to the operations strategy framework:

The integrated organization has an association with the operation strategy framework. Nowadays, the utilization of information system models and integrated organizations has been brought into practice for building and delivering business application systems. Along with this, web based services are also being used, both for service providers as well as for service consumers, in various fields (Business Directions Online, 2011).

Source: http://www.tacso.org/Capacity_Development/online_courses/cso_management_course/csomt_03.pdf

Mainly 5 external components are comprised by integrated organization model. These components are mission, input, output, particular environment, and general environment. There are 6 internal components also (Business Directions Online, 2011). ...

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