Diversity and Inclusion Issue
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Joun, S. (2016). Implementing diversity & inclusion: Leaders and believers.
Examine ways in which the external environment affects the choice of strategy (creation of threats and opportunities), and how the external environment affects an organization's chosen strategic direction, specifically through the lens of a diversity and inclusion issue.
Conduct research on an organization that has struggled with a specific diversity and inclusion issue over the past year or so. Once you have selected the organization, apply a SLEPT analysis to critically assess the external environment of the organization. Determine the extent to which the company's strategies should be adjusted based on the opportunities and threats you observed in the external environment, and explore ways to mitigate similar problems in the future.
Pay specific attention to the diversity and inclusion issue that has caused the organization to struggle and offer concrete solutions based on the SLEPT analysis to help move the organization forward.
A. Describe the specific diversity and inclusion issue faced by your chosen organization.
B. Describe the strategy (or strategies) followed by the organization.
C. Use a SLEPT analysis to assess the external environment of the chosen organization to highlight and articulate the major opportunities and threats faced by the organization through the lens of the diversity and inclusion issue.
D. What specific choices were made in handling the diversity and inclusion issue that should have been handled differently? Why should an alternative strategy have been used? What would the outcome have been had this strategy been adopted instead?
E. What changes in procedures can the organization make moving forward to prevent the same issue from occurring or from causing the same level of damage?
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Solution Summary
A company struggling with diversity and inclusion issue is discussed in a structured manner in this response. The related reference is also provided.
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A. The specific diversity and inclusion issue faced by my chosen organization is to encourage housing advertisers to focus on users based on religion, race, and sex. The company is Facebook, currently known as Meta. Meta is a multinational technology company headquartered in Menlo Park, California. The company owns important brands such as Facebook, Instagram, and WhatsApp. Meta belongs to the big five IT companies. There was a lawsuit filed by the Department of Justice in a federal court. According to the DOJ, Meta had violated the Federal Housing Act. The law bans discrimination in housing based on characteristics used by Meta. In the lawsuit, Meta pleaded that it had not done anything wrong but agreed to pay a civil penalty of $115,054. This penalty is the highest allowed by the law.
B. The strategy of Meta was to use algorithmic discrimination. Meta used its ad delivery system to help its users practice discrimination in housing. Discrimination in housing, jobs, and credit is a serious diversity problem in the United States. Using algorithms that discriminate based on sex, religion, and race cause problems for the marginalized community. In the past also Facebook had been charged with discrimination by some civil rights groups. In 2019 also Facebook entered into a settlement with the rights groups. This settlement did not include advertisement delivery through machine learning algorithms (1).
C. SLEPT analysis
Social
Initially, Facebook was a platform to connect with friends and relatives. However, the external environment has changed such that Facebook has become a major platform for the marketing of products and services. In this context, advertisers who practice discrimination in housing, employment, and credit, find it convenient to use Facebook algorithms to practice discrimination. Currently, several users prefer other platforms to Facebook.
Legal Factors: The most important environmental factor that has affected Facebook is the legal factors. Meta violates the Federal Housing Act which disallows discrimination in housing based on religion, sex, and race. Facebook has a history of advertisement-based discrimination. The current judgment has required Facebook to stop using Special Ad Audience which is an algorithmic tool for housing advertisement. However, some laws also prohibit discrimination in employment and credit. If Facebook allows advertisers to ...
Education
- BSc , University of Calcutta
- MBA, Eastern Institute for Integrated Learning in Management
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