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Performance Analyst Promoting a Performance Focus

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The field of Human Performance Technology (HPT) is very process driven when it comes to evaluating people performance. Professionals in this field are known more commonly as performance consultants (PCs). Judith Hale, expert in the field of performance consulting has stated in her book The Performance Consultant's Handbook that PCs are professionals who:

- "Are experts in analysis and measurement and provide expert advice, yet also facilitate the client's commitment to taking responsibility for supporting performance
- Play multiple roles
- Are not predisposed toward a particular solution and do not make recommendations until there are data to support them
- Facilitate conversations in ways that keep clients focused on what matters and develop meaningful information and insight
- Focus on outcomes and measured results"...

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Solution Summary

This solutions describes the role of the HPT professional as it relates to improving people performance in organizations. It describes he process of performance analysis and how the results from such analyses are used for decision making in selecting and implementing appropriate and/or alternative performance enhancing interventions.

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The Role of the Performance Analyst

A definition of performance analysis as presented by publishers Jossey-Bass states "performance analysis involves gathering formal and informal data to help customers and sponsors define and achieve their goals. Performance analysis uncovers several perspectives on a problem or opportunity, determining any and all drivers towards or barriers to successful performance, and proposing a solution system based on what is discovered" ( (Rossett, n.d.).

(Robertson, 2012) defines the role of performance analyst as one who "provides subject matter expertise on organizational performance and statistical functions".

The field of Human Performance Technology (HPT) is very process driven when it comes to evaluating people performance. Professionals in this field are known more commonly as performance consultants (PCs). Judith Hale, expert in the field of performance consulting has stated in her book The Performance Consultant's Handbook that PCs are professionals who:

- "Are experts in analysis and measurement and provide expert advice, yet also facilitate the client's commitment to taking responsibility for supporting performance
- Play multiple roles
- Are not predisposed toward a particular solution and do not make recommendations until there are data to support them
- Facilitate conversations in ways that keep clients focused on what matters and develop meaningful information and insight
- Focus on outcomes and measured results" ( (Hale, 2007, p. 6).

Thus it is ...

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