Pareto chart
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The table below represents one month tracking of a hospital's administrative defects in the Emergency Room
Cause # of Defects
Time: Patient Wait Time Admissions 80
Time: Wait Time see the Doctor 16
Time: IT Down Time 12
Time: Health Insurance Confirm 7
Administrative Staff Errors 4
Time: Short Medical Staff 3
Medical Resources 3
Storyline: You're the management team for ER Services. At the end of the month, you hold a staff meeting. Prior to the next meeting,
a staff suggests that all staff attend a local training seminar that could help reduce staff caused errors.
Assignment:
1. Develop the Pareto for the Monthly Meeting.
2. Develop an Action Plan (bullet points) for the administrative staff.
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Solution Summary
The solution provides step by step method for the calculation of Pareto chart . Formula for the calculation and Interpretations of the results are also included.
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1. Develop the Pareto for the Monthly Meeting.
Cause Label
Time: Patient Wait Time Admissions C1
Time: Wait Time see the Doctor C2
Time: IT Down Time C3
Time: Health ...
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