Customer service programs and employee tools
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Describe how customer service programs provide employees with "tools." Provide an example from your business or from a brand you admire.
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This solution of 370 words describes how customer service programs provide employees with "tools." Reference used is included.
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Customer service programs empowers employees with tools by providing a decision making framework, processes and systems to handle customer queries, feedback, requests and complaints in an efficient manner. An effective customer service program trains staff, provides them with ...
Education
- BComm, University of Delhi
- Post Graduate Diploma in Management (Equivalent to MBA), All India Management Association
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