Purchase Solution

Loyalty and Healthcare

Not what you're looking for?

Ask Custom Question

Do you feel that loyalty is relevant as it relates to healthcare? If so, how do you develop it in a price sensitive market? If not, what is your approach to customer interaction?

Purchase this Solution

Solution Summary

The response provides you a structured explanation of "Loyalty and Healthcare" . It also gives you the relevant references.

Solution Preview

Loyalty is relevant to healthcare. Doctors gain from long term patient relationships, Hospitals gain from patient loyalty and health insurers gain from a strong customer base. In the past, healthcare institutions have gone a long way in developing patient loyalty.They have reduced the stress of patients, helped increase satisfaction of patients, and provided support so important to healing. There have been cases where clinics have provided concierge services to patients. The objective has been to develop patient loyalty. The ...

Solution provided by:
Education
  • BSc , University of Calcutta
  • MBA, Eastern Institute for Integrated Learning in Management
Recent Feedback
  • "I read your comments, and thank you for this feedback. Do I need to find other studies that applied this methodology Ive used? That's where I'm stuck at."
  • "Thank you kindly sir. "
  • "Excellent and well explained. --Thank you kindly. "
  • "Awesome notes. I appreciate you."
  • "I have the follow-up project and I will assign that to you very soon. "
Purchase this Solution


Free BrainMass Quizzes
Organizational Behavior (OB)

The organizational behavior (OB) quiz will help you better understand organizational behavior through the lens of managers including workforce diversity.

Marketing Research and Forecasting

The following quiz will assess your ability to identify steps in the marketing research process. Understanding this information will provide fundamental knowledge related to marketing research.

Change and Resistance within Organizations

This quiz intended to help students understand change and resistance in organizations

Introduction to Finance

This quiz test introductory finance topics.

Basic Social Media Concepts

The quiz will test your knowledge on basic social media concepts.