Develop a Problem Solution Plan

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The response addresses the query posted in 1482 words with APA references 

// Problems form an integral part of an organization, which can affect its productivity, growth and development. Problems can be internal or external, but both can create a negative impact on the growth of an organization. In context to this, the problem discussed in the study is related to the time spent by the customers while purchasing products and services at the counter of the stores of the company. This is an internal issue that can affect the productivity of the organization. The section below will discuss the problem in detail.//

Many big organizations have their big outlets and stores where customers can come and purchase their products and services. Customers can get everything in these stores related to clothing to household stuff. The main problem that arises in these big outlets and stores is that customers have to spend a lot of time in queue at the counters waiting for their turn to make the payment (Murray, Poole & Jones, 2006). This increases the waiting time for the customers, which often leads to the client dissatisfaction. At the time of weekends and holidays, there is a heavy rush in these stores that force many customers to stand in line for their turn to make the payment. This can affect the productivity of the company, as well as, restrict many customers from purchasing their products at the time of heavy rush.

//Self check-out machines are the main solution that can be applied in such organizations. This will help them to minimize the customer waiting time and influence them to purchase more. Thus, the section below will highlight the main solution in detail along while addressing marketing, finance, accounting, legal and ethical issues, possible global impact, and affected organizational policies.//

Self check-out machines are those machines in which the customers have to present the bar graph present at the back of the item purchased, and the machine will automatically do the billing of the item (Brown, 2002). The company can introduce the change in its existing process with the implementation of self check-out machines. It is an easy process where customers can make the purchase at multiple times in comparatively less time. A number of self check-out machines can be installed in a store, which will minimize the ...