Control Process
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In at least 250 words explain the four steps that control processes normally progress through. Discuss these steps as they would apply to an important management situation of your choosing.
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The solution contains in-depth answers to the questions posed by the student, including a discussion of TQM, Six Sigma, and DMAIC.
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For starters, there are actually 5 steps in the currently accepted DMAIC methodology. You may want to consult your textbook to see how it relates to what your book suggests:
"DMAIC is a basic component of the Six Sigma methodology- a way to improve work processes by eliminating defects. The Six Sigma methodology is widely used in many top corporations in the United States and around the world. It is normally defined as a set of practices that improve efficiency and eliminate defects.
Six Sigma has been around for more than 20 years and heavily influenced by TQM (total quality management) and Zero Defect principles. In its methodology, it asserts that in order to achieve high quality manufacturing and business processes, continued efforts must be made to reduce variations.
The Six Sigma system strives to reduce these variations in both business and manufacturing and in order to do so; these processes must be ...
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