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Workplace Surveillance- Legislation and controversies

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Prepare a memo on workplace surveillance including discussions on legislation, controversies, and future direction.

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This detailed solution discusses workplace surveillance including discussions on legislation, controversies, and future direction. APA references are included.

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Workplace surveillance can entail the monitoring of employees' telephone calls, computer use, voice mail, social media use, as well video monitoring.

Employers generally feel justified in monitoring employees through workplace surveillance. Employers cite increased productivity, for instance, as a factor as well as improved employee performance. Workplace surveillance can alert organizations to problems with employees' time use. Some organizations choose to specifically restrict certain sites utilizing software filters to block access to Facebook, Amazon, or game sites. This is a common practice with 65 percent of employers report use of filtering software (American Management Association, 2008).

Employers can use digital footprints to evaluate employees' performance and conduct, searching for word patterns and communication patterns. This can include length of time an employee spends away from the computer and keystrokes per hour. In addition, employers monitor workplace activity to protect themselves. Employers have concern over employees who visit adult sites with sexual content, participate in blogs, or inappropriate email use since this activity may be damaging to the organization's reputation. According to an electronic monitoring and surveillance survey conducted by the American Management Association (AMA), 28 percent of employers have fired workers for email misuse.

Employers also use monitoring to protect the company from theft or sabotage, tracking key workstations like receiving docks and equipping vehicles with GPS trackers.

A survey by Salary.com (2011) revealed 64 percent of employees visit non-work related websites every day at work. Some employees reported spending up to 10 ...

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Sally Baldwin, Ed.D
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  • MSS, United States Sports Academy
  • Ed.D, Boise State University
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