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Quality management in healthcare

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Please describe cause and effect (fishbone) diagram and an example of its use in healthcare.

Please describe check sheets and an example of its use in healthcare.

Please describe when and how sentinel event and root cause analysis (RCA) are used in the Performance Management Process.

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Please describe cause and effect (fishbone) diagram and an example of its use in healthcare.

Please describe check sheets and an example of its use in healthcare.

Please describe when and how sentinel event and root cause analysis (RCA) are used in the Performance Management Process.

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Please describe cause and effect (fishbone) diagram and an example of its use in healthcare.

A cause and effect diagram, also known as an Ishikawa or "fishbone" diagram, is a graphic tool used to explore and display the possible causes of a certain effect. Cause and effect diagrams are a schematic means of relating the causes of variation to the effect of variation on the process. In other words, it is a drawing to organize the contributing causes to a problem in order to prioritize, select and improve the source of the problem. One possible example of how the fishbone diagram is used in healthcare is to determine the causes of adverse reactions to drug administrations.

Reference: Rossi, P., 1999, Case management in health ...

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